Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

We are located at 1215 Nostrand Ave, Brooklyn, NY 11225. 

We are open Monday through Saturday from 10am to 7pm (EST). 

It takes approximately 10-14 days to make a customized outfit. 

We do not allow refunds and exchanges. We only offer store credit. For additional details on return and exchanges, visit our Refund Policy page.    

Yes, we make customized attires. If you are interested in creating a customized piece different from what is seen on our website, you can visit our store at 1215 Nostrand Ave, Brooklyn, NY 11225 or make an appointment with the designer for a video call by emailing 


Yes, custom-made attires purchased on the website can be picked up from the store at 1215 Nostrand Ave, Brooklyn, NY 11225. During checkout, under Delivery Method, select "pick up". 

Custom-made attires take about 10-14 days to make. When your attire is ready, you will be notified via email or telephone to come pick up your order from our store. 

Yes, we offer store pick-up. We offer store pick-up within 4 hours for all items except those marked as custom-made. 

Store pick-up for customized pieces takes about 10-14 days from the date the order was placed.